Technical Services
Get ready to install. Watch video tutorials. Learn printing tips.
1. Preparation Before Installation
Get ready for installation by following key preparation guidelines and requirements.
2.Printer Consumables Management and Use
Correctly select, use and store consumables to ensure print quality and device stability.
3.Troubleshooting Center
This section contains the following content.
Software & Network
Print Quality & Color
Printhead & Ink Issues
Machine Jamming, Noise & Media Feeding
System Errors & Hardware Issues
Finishing Equipment
4. Technical Operation & Repair
1.Hardware Operations
2.Software & Parameters
3.RIP & Control Tips
4.Maintenance
5.Safety
6.Appendix
5. Technical Support & Warranty Service
- Core accessories (mainboard, trolley board, motor, etc.) are guaranteed for 12 months.
- A maintenance package is provided with the device, including a supplement of consumable accessories (ink bags, ink tubes, filters, ink pads, etc.).
- Support appointment arrangements for technicians to debug and install equipment remotely. Also, support door-to-door service.
- LINKO has a 24-person professional after-sales team. They provide nearly 24-hour online technical service. The team is ready to help you solve printing problems immediately one-to-one at any time.
- Support free detailed operating instructions and videos.
- For agents, we can provide 3/6/12 installment passwords and 1 permanent password.
- Customize your printing solution exclusively. You can customize your own machine, including appearance and internal structure adjustments.
- Support ICC curve debugging.